MICROS POS Solutions
Services & Support
What Clients Are Saying
"Working with MICROS Retail Systems has been a real pleasure. I wish all my vendors were as helpful and proactive."
If you store, process or transmit credit or debit card data, you have contractual responsibilities with your Credit Card Provider.
OpenEyes Web Services - Product Features:
Managing user permissions in OWS is fast and easy with role-based user groups, centrally located online the use’s OWS portal. Any change gets pushed instantly to all users and devices.
REDUCE IT WORKLOAD
Automated networking tools, no software is required to be installed on user PCs or Macs as access can be wholly browser-based. Advanced, no cost, Command Station CMS software for Windows PCs is available, providing additional functionality.
EXPEDITE VIDEO EXPORT AND SHARING
It’s easy to back up and share video in OWS. With a few clicks a user can export password protected video to the cloud and share it via email with system administrators or local authorities.
SIMPLIFY REMOTE CONNECTIVITY
Making changes to system users in OWS permissions is easy. Add or edit recorder permissions from a remote location, instantly updating hardware across a network.
Users are able to log into OWS, Apex NVRs, OpenEye Mobile applications and the Command Station CMS software using the same email address.
WEB CONNECT SUPPORT
Web Connect uses NAT Traversal and other technologies to help bypass the need for port forwarding to connect to the NVRs.
ADVANCED CMS FEATURES
Additional features include:
Receive email or SMS alerts for customer defined events. Receive daily emails as to hard drive health, system operation, sample day & night images from every camera next to reference images from that camera. Additional Report Star information.pdf or Additional Report Star information.html
POS integration with the Micros 3700 is done thru Windows based SaleGuard software. A sample of the integration is contained in this POSMicros3700OpenEye.pdf or POSMicros3700OpenEye.html. More detailed information regarding the two versions of SaleGuard software, Professional and Enterprise can be found within this SaleGuard document.pdf or SaleGuard document.html Most of our customers choose the more basic Professional version.
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