Solutions

Gift and Loyalty

 

 

MICROS Gift and Loyalty is a full-featured relationship Red and Black logo from ICare module providing an easy way to set up and manage gift cards and point-based loyalty programs with complete reporting through mymicros.net. iCare provides a suite of CRM modules that deliver a 360 degree view of customer activities, all tracked and controlled from a central database allowing you to recognize your core customers and offering methods to attract and measure the development of new customers or less frequent customers.

 

Features & Benefits:

 

  • Brings POS and CRM database together with a centralized, integrated solution
  • Integrates with your website
  • Offers enterprise web functionality
  • Creates mailing lists and a customer database of new and existing customers
  • Manages

 

    • Gift cards and stored value cards
    • Loyalty, reward and recognition programs

 

  • Provides

 

    • Data on existing customer purchase activities down to the menu item level
    • Benchmark marketing metrics (recency, frequency and monetary matrix)
    • Output to outside marketing and CRM support services

"Working with MICROS Retail Systems has been a real pleasure. I wish all my vendors were as helpful and proactive."

 

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